Privacy Policy

1. Introduction

Welcome to seekroutes.com (the “Website”). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for finding and planning routes (the “Service”).

By accessing or using seekroutes.com, you consent to the data practices described in this policy. If you do not agree, please do not use the Website.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We collect several types of information to provide and improve our Service.

A. Information You Provide Directly:

• Account Data: If you create an account, we collect your username, email address, and password.
• Profile Data: Optional information you add to your profile.
• User-Generated Content: Routes you save, create, rate, review, or any comments you post.
• Communications: Information you provide when contacting our support team.

B. Information Collected Automatically:

• Usage Data: Pages visited, time spent, clicks, and other interactions with our Service.
• Device & Technical Data: IP address, browser type, operating system, device information.
• Location Data: Approximate location derived from your IP address or precise location if you explicitly permit it in your browser/device for route planning features.
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy below.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Service
• To create and manage your user account
• To personalize your experience and show relevant routes
• To process and respond to your inquiries
• To send administrative information (service updates, security alerts)
• To analyze usage patterns and improve our Service
• To prevent fraud and enhance security
• To comply with legal obligations

Legal Basis for Processing (GDPR): Our processing of your personal data is based on: (a) your consent; (b) necessity to perform a contract with you; (c) our legitimate interests; (d) compliance with legal obligations.

5. Sharing of Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third parties who assist us (hosting, analytics, email services, payment processors). These providers are bound by confidentiality and data processing agreements.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• With Your Consent: For any other purpose disclosed to you with your permission.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location (especially under GDPR or CCPA), you may have rights including:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another service.
• Right to Object: Object to our processing of your data.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, please contact us at privacy@seekroutes.com. We will respond within one month.

8. Cookie Policy

We use cookies and similar tracking technologies. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function. Cannot be switched off.
• Functionality Cookies: Remember your preferences (e.g., language, region).
• Analytics/Performance Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
• Advertising/Targeting Cookies: Used to deliver relevant ads (if we use advertising).

Cookie Management:

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality. You can also manage your cookie preferences via our Cookie Consent Settings.

Cookie Consent: or managed via plugin like “GDPR Cookie Consent”.

9. Third-Party Links

Our Service may contain links to other websites. This Privacy Policy applies only to seekroutes.com. We have no control over and assume no responsibility for the content or practices of any third-party sites.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside your country. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, for such transfers.

12. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent/guardian and believe your child has provided us with data, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy regularly.